InsurTECH strategy & consulting

SERVICES

TechZen LLC offers a wide range of strategic consulting services that are designed to assist clients with meeting their goals and achieving operational perfection.

Available Services

Shared CIO - Interim, long term or by engagement, TechZen is able to provide an experienced CIO that will assist your organization with management and planning at the highest level. Whether on site presence is needed multiple times per week or only once per month, TechZen can customize a flexible schedule for each client that will provide a level of comfort and the results that come with CIO experience.

Strategic Planning & Strategic Initiatives - TechZen has the expertise to help clients map out short term and long term technology plans that fit with client budgets, staffing and business goals. TechZen is able to assist or take the lead on significant strategic initiatives, for example, document management system selection and implementation, a physical office move or expansion, or transitioning an internal email system to a hosted vendor.

Staff Planning and Recruiting - Review of existing staffing structure to ensure alignment with departmental and corporate goals and budget. TechZen can evaluate outsourced vendor relationships and provide quality outsourced service recommendations.

Improving Technology Department Customer Service - TechZen has the experience to assist with the evaluation, benchmarking and improvement of customer service levels within technology departments.

Staff Augmentation - Experienced technology professionals can be brought in for project specific work or longer term assignments.

Technology Planning & Recommendations - Assistance with prioritizing projects, moving projects toward completion, analyzing alternatives, facilitating solution demonstrations.

Contract Review & Vendor Selection - From the review of terms & conditions to the contract scope & pricing, TechZen can help to ensure value. TechZen has worked with dozens of technology industry vendors and has built relationships over the years that benefit clients. The same high level of service that is promised by TechZen is also expected from our partners.

Collocation Facility & Cloud Computing - TechZen can help clients make sense of alternatives to hosting internal data centers, including server and desktop virtualization options. Consideration is always given to leveraging these alternatives to build state-of-the-art business continuity plans.

Mentoring for Senior Technology Management Staff - TechZen can provide mentoring to technology managers or directors via an experienced CIO. Close one-on-one mentoring has proven to be an excellent way to help senior technology staff members gain confidence and improve their management and decision making ability.

Policy & IT Governance Review and Assistance - TechZen can ensure that policies are properly drafted to ensure alignment with corporate practices, risk management goals and industry best practices.

Partnerships

TechZen has spent considerable time reviewing contracts, working with and vetting technology service vendors, and assisting clients with vendor selection. When a new, enhanced or replacement technology-related service is needed, TechZen can save clients time and ensure satisfaction by introducing them to quality vendors.